1. Click File.
  2. Click the Info tab if you aren't already there, then click Account Settings > Account Settings.
  3. On the E-mail tab, click the account, then click Remove.
  4. Repeat steps 1-4 above to recreate the account.
    Tip: If that doesn't work, try creating another Outlook profile, and then adding your e-mail account to the profile. See Create a new e-mail profile.

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